About this policy
This policy explains how ITNOA Ayurved Clinic handles personal information submitted through this website or provided when you contact the clinic. It applies to appointment enquiries, calls, WhatsApp messages and ordinary website use.
Information we may collect
When you submit an appointment request, we may collect your full name, phone number, preferred day, main concern and message. We may also receive information you choose to share by phone, WhatsApp or email. Basic technical information, such as browser type and cookie preferences, may be processed to keep the website secure and functional.
How information is used
We use information to respond to enquiries, coordinate appointments, understand the purpose of your visit, provide requested clinic information, maintain appropriate records, protect the website and improve the patient experience. We do not use appointment details for unrelated advertising without an appropriate choice or permission.
Health-related information
Please share only information relevant to your enquiry. Website messages are not a substitute for a confidential clinical consultation. Information needed for assessment or treatment may be discussed and recorded separately during the clinic’s normal care process.
Storage, retention and security
Appointment requests submitted through the website are stored in the clinic’s WordPress database. We retain information only for as long as reasonably needed for the purpose collected, record-keeping, security or applicable obligations. Reasonable safeguards are used, but no online system can guarantee absolute security.
Sharing and service providers
We do not sell personal information. Limited information may be handled by trusted hosting, website, communications or professional service providers when necessary to operate the clinic or website. Information may also be disclosed when required by law or needed to protect patients, the clinic or others.
Cookies and preferences
The website uses essential cookies for core functions and may use optional cookies only according to the choice made in the cookie consent panel. You can review or change optional preferences through the website’s cookie controls or browser settings.
Your choices
You may ask whether we hold information submitted through the website and request an appropriate correction or deletion, subject to identity verification and any information we must retain. You may also withdraw an optional consent for future use where applicable.
External services and policy updates
Links to services such as Google Maps and WhatsApp are governed by their own privacy practices. We may update this policy when website features or clinic processes change. The revised date shown on this page indicates the latest version.
Contact us
For a privacy question, contact zeeshzk2407@gmail.com, call +91 7620 304 011, or write to Mankapur Ring Rd, Sadiqabad Colony, Jafar Nagar, New Mankapur, Nagpur, Maharashtra 440030.